Patient Service Coordinator

US-NJ-Middlesex
6 days ago
ID
2017-3271
# of Openings
1
Type
Regular Full-Time
Category
Administrative/Clerical/Clinical Support

Overview

VNA Health Group is a premiere Medicare/Medicaid-certified provider of home health, hospice, and community-based services. We’ve been serving families and individuals with the most advanced, comprehensive clinical home care in NJ since 1912.

 

We are currently looking for a Patient Service Coordinator to join our team. This position would be responsible for scheduling all visits based on patient’s needs and running reports in HCHB computer program and maintaining ongoing communication with clinicians, patients and patient care directors.  

Responsibilities

  1. Supports organization’s mission by striving for excellence in all aspects of their job with a focus on positive interpersonal relationship with co-workers
  2. Schedules and reschedules all visits based on patients’ needs
  3. Runs reports including productivity, case count  and missed visits 
  4. Answers all staff related calls and refers clinical questions to Level 3 and Patient Care Director
  5. Works closely with Reimbursement to review list from private pay/managed care
  6. Adheres to the organization’s policy in regards to absenteeism and appearance
  7. Omission of specific duties does not exclude them from this position if the work is similar, related or a logical assignment for this position

Qualifications

  1. High School Diploma/GED required; Associate or Bachelor’s degree a plus
  2. 2-3 years’ office experience required; medical background preferred
  3. Strong computer skills and proficient in MS Office Suite
  4. Strong organizational skills
  5. Strong customer service and interpersonal skills

Working Conditions/Physical Demand: Business Office Environment with heavy phone and computer use

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