• Patient Service Coordinator - Per Diem - 16 hours Weekends (Saturday and Sunday) - West Orange, NJ

    Job Locations US-NJ-Essex County
    Posted Date 2 weeks ago(6/4/2018 8:10 AM)
    # of Openings
    Per Diem
    Administrative/Clerical/Clinical Support
  • Overview

    VNA Health Group is a premiere Medicare/Medicaid-certified provider of home health, hospice, and community-based services. We’ve been serving families and individuals with the most advanced, comprehensive clinical home care in NJ since 1912.


    We are currently looking for a Patient Service Coordinator to join our hospice extended hours team. This position would be responsible for scheduling all visits based on patient’s needs and running reports in HCHB computer program and maintaining ongoing communication with clinicians, patients and patient care directors.  


    This positon is office based in our West Orange, NJ branch.  The hours will be 8:30am-4:30pm both Saturday and Sunday.  May have extra hours available during the week to cover when other staff is out on scheduled time off. 


    1. Supports organization’s mission by striving for excellence in all aspects of their job with a focus on positive interpersonal relationship with co-workers
    2. Schedules and reschedules all visits based on patients’ needs
    3. Runs reports including productivity, case count  and missed visits 
    4. Answers all staff related calls and refers clinical questions to Level 3 and Patient Care Director
    5. Works closely with Reimbursement to review list from private pay/managed care
    6. Adheres to the organization’s policy in regards to absenteeism and appearance
    7. Omission of specific duties does not exclude them from this position if the work is similar, related or a logical assignment for this position


    1. High School Diploma/GED required; Associate or Bachelor’s degree a plus
    2. 2-3 years’ office experience required; medical background preferred
    3. Bilingual English/Spanish preferred
    4. Strong computer skills and proficient in MS Office Suite
    5. Strong organizational skills
    6. Strong customer service and interpersonal skills

    Working Conditions/Physical Demand: Business Office Environment with heavy phone and computer use


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