• Access Center Specialist

    Job Locations US-NJ-Monmouth County
    Posted Date 2 weeks ago(2 weeks ago)
    # of Openings
    Regular Full-Time
    Administrative/Clerical/Clinical Support
  • Overview

    VNA Health Group is a premiere Medicare/Medicaid-certified provider of home health, hospice, and community-based services. We’ve been serving families and individuals with the most advanced, comprehensive clinical home care in NJ since 1912. 


    We are currently looking for Access Center Specialist to join our team. The position would be responsible for handling all incoming calls to the agency and providing a “warm transfer” to other departments when appropriate


    1. Supports organization’s mission by striving for excellence in all aspects of their      job with a focus on positive interpersonal relationship with co-workers.
    2. Handles all types of incoming calls
    3. Entering referrals into HCHB, except for the intake note
    4. Collaborates with team members and other departments as needed
    5. Adheres to the organization’s policy in regards to absenteeism and appearance.
    6. Omission of specific duties does not exclude them from this position if the work is similar, related or a logical assignment for this position


    1. High school diploma required
    2. 2-3 years work related experience
    3. Strong computer skills
    4. Excellent verbal and written communication skills
    5. Excellent interpersonal skills

    Working Conditions/Physical Demand: Business Office Environment within a fast paced call center with heavy phone and computer use


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