• Patient Navigator, Bilingual Spanish preferred

    Job Locations US-NJ-Monmouth County
    Posted Date 2 weeks ago(2 weeks ago)
    # of Openings
    Regular Full-Time
    Administrative/Clerical/Clinical Support
  • Overview

    Responsible for providing assistance to patients in activities related to their health care such as marketplace health insurance enrollment and obtaining transportation to appointment or linkages to social services. Also participates in community coalitions, relationship building, and outreach events.


    • Supports organization’s mission by striving for excellence in all aspects of their job with a focus on positive interpersonal relationship with co-workers;
    • Builds effective, working relationships with patients, healthcare team and resource providers to improve coordination of patient care and reduce barriers;
    • Maintains expertise in eligibility, enrollment and program specifications for health insurance and other community resources;
    • Participates in community coalitions, relationship building, and outreach events
    • Works with individuals and organizations that provide patient services or resources, i.e. transportation services, counselors, language translators, and representatives who assist with financial support;
    • Assists patients to enroll in the various Children and Family Health Institute programs and make referrals to consumer assistance programs;
    • Updates and maintains accurate client data in compliance with privacy and confidentiality standards;
    • Adheres to the organization’s policy in regards to absenteeism and appearance;


    • High School diploma/GED, Associates or Bachelor Degree in health education or social work preferred
    • 2-3 years work related experience with outreach experience
    • Strong computer skills
    • Excellent communication, customer service and interpersonal skills
    • Knowledge of health insurance programs, coverage and payment plans including Medicare, managed Medicaid programs and Market Place Exchange preferred, training will be provided
    • Knowledge of community health centers, health and human services and immigration-related services preferred, training will be provided 
    • Current and valid driver’s license, auto insurance and registered vehicle


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