Prevention Resource Network (PRN) supports all patients' needs regardless of socio-economic condition or background, or their ability to pay. PRN provides comprehensive services to its clients including harm reduction, HIV counseling, testing, and case management, and treatment for substance use disorder.

 

We are currently looking for a Peer Navigator to be based at our Harm Reduction Center. This position will be responsible for providing assistance to patients with substance use disorder in activities related to their health care such as navigating the health care system, assisting in appointment scheduling, and providing referrals and resources to increase access to care and other community resources.

Principal Responsibilities:

• Supports organization’s mission by striving for excellence in all aspects of their job with a focus on positive interpersonal relationship with co-workers;
• Builds effective, working relationships with patients, team members, and resource providers to improve coordination of patient care and reduce barriers;
• Responsible to complete GPRA documentation and support administration in collecting data related to patient population;
• Maintain a caseload of patients to ensure retention in care is preserved through routine check-in calls, visit reminders, and additional follow-ups and outreach as needed;
• Serve as a part of the VNAHG’s Children and Family Health Institute (CFHI)’s Prevention Resource Network and VNACJ CHC interdisciplinary teams, functioning as a team member
• Work with the case manager to evaluate the patients’ health care, social service, and support needs, assist them when barriers are identified, and make referrals and schedule appointments as needed;
• Conducts direct community outreach with existing clients, including performing home/wellness checks and accompanying clients to outside appointments for healthcare, social services, etc.;
• Participates in community outreach events to raise awareness of VNA services;
• Updates and maintains accurate client data in compliance with privacy and confidentiality standards;
• Adheres to the organization’s policy in regards to absenteeism and appearance.

Job Competencies & Minimum Qualifications:

• High School diploma/GED, Associates or Bachelor Degree in health education or social work preferred
• 1-2 years work related experience with outreach experience
• Experience working with individuals with substance abuse disorder
• Strong computer skills
• Excellent communication, customer service and interpersonal skills
• Current and valid driver’s license, auto insurance and registered vehicle

 

Working Conditions/Physical Demand: Business Office Environment within a fast-paced healthcare center with heavy customer service, phones and computer use. Requires travel to branch locations.

This job description is intended to convey information essential to understanding the scope of the Patient Navigator’s position and is not intended to be an exhaustive list of experience, skills, efforts, duties, responsibilities, or working conditions associated with the position.

 

VNA Health Group provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.