VNA Health Group

Triage, Hospice, FT

Job Locations US-OH-Cleveland
Posted Date 5 months ago(1/11/2023 4:10 PM)
# of Openings
Regular Full-Time


We celebrate over 120 years of service. Our not-for-profit organization has grown as VNA of Ohio and serves thousands of patients and clients across the Northeast and Mid-Ohio region.

At Visiting Nurse Association of Ohio, we are looking for dependable, compassionate people interested in gaining experience and becoming an invaluable resource to our organization. VNA of Ohio is now hiring a Hospice Case Manager (RN) in the Cleveland area.  Your qualifications and skill set may be an ideal match for this opportunity. This position is FT evening and on-call.

Job Summary:

Provides family-centered comprehensive care to patients of various age and diagnostic groups who require on-call intervention.   These include specialty populations such as infusion therapy, hospice and pediatrics.  The on- call support may include clinical phone guidance, coordination of care, scheduling, and direct patient intervention through visits. 


Essential Functions:

Illustrative duties may include, but are not restricted to, one or more of the following:

Direct Care Role:

  • Provides direct care services to patients/families in community and institutional settings.
  • Utilizes principles of the nursing process to assist in data collection and evaluation of nursing care.
  • Utilizes effective interviewing techniques; sets limits, and collects data based on specific role.
  • Demonstrates nursing knowledge and skills in the implementation of prevention, therapeutic and rehabilitative nursing care.
  • Communicates and collaborates effectively with health care providers, third parties, patients and families based on specific role.
  • Explains processes, procedures and treatments to patient to gain cooperation, understanding, and ease apprehension.
  • Maintains awareness of comfort and safety needs of patient.
  • Observes patient, records significant conditions and reactions, and notifies supervisor or Physician of patient's condition and reaction to drugs, treatments, and significant incidents.
  • Responds to life saving situations based upon nursing standards, policies, procedures, and protocol.
  • Uses oral and written communication to convey pertinent information to members of the health care team in a timely manner.
  • Complies with company policies and procedures.
  • Completes all required forms, reports, time cards, itineraries, etc, accurately and within designated timeframe.
  • Recognizes and follows established lines of communication.
  • Performs other duties as assigned.

Indirect Care Role:

  • Maintains knowledge of Horizon computer system for care delivery applications.
  • Coordinates communications with third party payors for pharmacy, DME, and other supplies needed for the clinical plan of care.
  • Maintains knowledge of regulatory, licensing and accreditation agencies.
  • Performs other duties as assigned.


Qualifications and Requirements:

  • Completion of an accredited RN education program with a diploma, associate or bachelor's degree. Bachelor's degree in Nursing preferred.
  • 1 year community health experience with diverse populations. Specialty experience with hospice, palliative care, and infusion therapy preferred. Pediatric experience helpful
  • 1 year experience with providing phone support and/or triage intervention in community health, clinic setting, and/or emergency room preferred.

·        Experience working as part of a team and working effectively with persons and communities from diverse cultural, social, and ethnic backgrounds. The ability to work in a complex institutional structure requiring significant collaboration. 

·        Strong planning and organizational skills.  

·        Demonstrated ability to work well under pressure, within strict time parameters, and with a strong attention to detail.

·        Ability to work independently with minimal supervision.

·        Ability to work seven days on, seven days off 4:30 p.m.-midnight, on-call between midnight-8:30 a.m. with weekend coverage between 8am -5pm Saturday and Sunday. Occasional overtime may be required to ensure adequate staff coverage.

·        Demonstrated ability to maintain strict confidentiality.


Required Licenses, Registrations and/or Certifications:

  • Registered Nurse; licensed in the State of Ohio.
  • CPR certification through the American Heart Association is required.
  • Valid driver's license.

Please apply at our web-site at 

We offer a competitive salary and generous benefit package including medical, dental, tuition reimbursement and 403B.

You can learn more about VNA of Ohio at  

VNA of Ohio is an Equal Opportunity Employer and a Drug Free Work Place.


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