VNA Health Group

Financial Counselor, Asbury Park, NJ

Job Locations US-NJ-Monmouth County
Posted Date 1 month ago(4/21/2023 10:11 AM)
# of Openings
Regular Full-Time
Administrative/Clerical/Clinical Support


Come Join a Dynamic Team at the Community Health Center in Asbury Park, NJ!


Community Health Center (CHC) offers comprehensive, community based, preventive, primary care and wellness services for New Jersey residents of all ages at four convenient locations. CHC health care services are designed to meet the specific needs of the entire family – from annual check-ups and immunizations to sick visits, mental health counseling and critical prenatal care. 

Responsible for providing coordination of the front office operations at the Community Health Center


We are currently looking for a Financial Counselor to join our team at our Asbury Park, NJ facility.  Responsible for preparing, processing, and following up on applications for the uninsured patients for Visiting Nurse Association of Central Jersey Community Health Center (VNACJ CHC). This is an in-person position located in Asbury Park, NJ with intermittent travel to remaining CHC sites.


  • Supports organization’s mission by striving for excellence in all aspects of the job with a focus on positive interpersonal relationship with stakeholders up, down, and across the organization.
  • Reviews site’s appointment schedule to track and monitor uninsured patient panel.
  • Monitors the site’s appointment schedule in order to prepare for future appointments, including outreach to patients regarding required documentation. Leverages all secure patient communication platforms to interact with patients and collect information in advance of appointment.
  • Accurately determines eligibility for each class of uninsured patient programming, including sliding fee discount program and self-pay.
  • Completes all necessary documentation with accuracy in Practice Management software (NextGen).
  • Provides training to Front Desk Coordinator team; assists with training in other locations as needed.
  • Participates in regular meetings with Office Manager and Billing Supervisor to review site performance.    
  • Adheres to the organization’s policy in regards to absenteeism and appearance.
  • Omission of specific duties does not exclude them from this position if the work is similar, related or a logical assignment for this position.


Job Competencies & Minimum Qualifications:


  • Prior experience in medical billing and/or insurance enrollment required
  • Bilingual (English-Spanish) required
  • Ability to problem solve and work independently with little supervision
  • Strong communication and math skills
  • Strong interpersonal skills and ability to work


Working Conditions/Physical Demand: Business office environment within a fast paced healthcare center with heavy customer service, data entry, phone, fax and computer use



VNA Health Group provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training


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